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Support, shipping and wholesale
A person answers within one business day. Include your order number or lot number if the question is about a vial you already have.
ShippingOrders before 2pm ET ship the same business day with tracking. Free over $300. Cold packs on request for reconstituted products.
ReturnsSealed, unopened vials within 30 days. Anything with a certificate discrepancy is replaced at our cost.
Wholesale and laboratory accountsVolume pricing from 25 vials per SKU, net-30 for verified institutions. Choose "Wholesale account" in the form.
